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How to correct some common mistakes when using timekeeper
Troubleshooting common with Fingerprint machine or device access control by fingerprint
Mistake # 1: Sign up fingerprints but did not receive a fingerprint detector
- Cause: largely due to placement at registration fingerprint fingerprint and fingerprint placement at different timekeeping much that the machine does not recognize the fingerprint.
- Solution: Choose finger fingerprint clear, no scratches. Usually flowering finger pick the best hand. When signing up, put his finger straight, fingerprints are pressed down, are exposed on the surface of the eye receives. If you still can not then re-register it with the required fingerprint at registration, fingerprint must be set straight, neatly on the receiving eye.
Mistake # 2: Computer and Timekeeper not connect
- Cause: Due to the IP address of the timekeeper and the computer is not the same IP range or by wire 1 network fails.
- Solution: If the IP address of the computer connected timekeeping software installation is 192.168.1.86 then the IP address must be set according timekeeper 192.168.1.xxx range such as 192.168.1.111 (IP address this device must not have used).
Open a command prompt run (shortcut: logo window + R), type the command ping 192.168.1.111 (IP devices). Good connection will not appear on the words "reply from 192.168.1.201 .........." Or request timed out
If the line appears "Request timed out", it means that the transmission line connecting the computer to the device is interrupted. Check wiring network cable from the computer to the device and a modem / switch (if applicable).
Mistake # 3: Employees working timekeeping but the software does not count?
+ Check the raw data, without the attendance data, it means that person in attendance.
+ Review the items sorted time employee timekeeping.
+ If there is raw data recorded attendance data, re-examine the employee's work shift, period start and allows timekeeping, the conditions go early, late, conditions were considered absent attendance in the regulations. You need to check that employees have the right dots specified time or has violated any provisions timekeeping you install it or not.
Mistake No. 4: You lost timekeeping software or need to reinstall faulty software
+ Download PC current attendance data.
+ Implementation of existing data storage on a disk drive other than C drive (where installed window)
+ After installing timekeeping software, do the selected data from previous archives
+ Re-registration of the timekeeper software by providing key manufacturers.